1. Order Processing
Orders are processed within 1–2 working days.
Orders placed on Sunday or holidays will be processed next working day.
2. Shipping Time
Estimated delivery time:
Metro Cities: 2–5 days
Other Locations: 3–7 days
Remote Areas: 5–10 days
(Delivery time depends on courier service.)
3. Shipping Charges
Shipping charges may vary based on product weight and location.
Free shipping may apply on selected products.
4. Order Tracking
Tracking details will be shared after dispatch via SMS / WhatsApp / Email (if available).
5. Delivery Issues
Customer must report:
Damaged package
Missing items
Within 24–48 hours of delivery.
Unboxing video is strongly recommended for claims.
6. Undelivered / Returned Orders
If order is returned due to wrong address or customer unavailable:
Re-shipping charges may apply.
